Installation and Troubleshooting
Find out what the Installation & Troubleshooting feature offered together with the Virtual Private Servers and the dedicated servers involves.
Aside from having more resources, a good reason why you could get your own server and use it instead of a shared website hosting plan is that you can install and run a large selection of software. With a shared account, you'll be able to use apps, which do not require root access and aren't installed server-side, so in the event that you require certain software for your Internet sites, you can't install it on a shared web server. This is not so with a server of your own in which you are able to install anything you would like. The downside is that you may not have much experience and handling your own hosting server is more complicated that managing a shared web hosting account in which the company manages the majority of things. This is why we offer another service for our hosting server plans called Installation & Troubleshooting and you could take advantage of it any time you experience any difficulties with the management of your machine.
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Installation and Troubleshooting in VPS Hosting
The upgrade can be acquired with all
virtual private server plans we offer and you'll be able to add it either during the signup or anytime after via your billing Control Panel. It features 60 minutes of custom work on your hosting server, so our admins could assist you with software installation or setup. They could furthermore troubleshoot any piece of software which you have already installed if it does not work efficiently, so you'll not need to waste time to discover what is wrong because they can help you in a very quick and professional way. As this is a one-time upgrade, you could get it just when you need it and if a given task takes shorter time, the remaining minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is useful in case you can't do something by yourself or when you have our Managed Services upgrade, but the 30 minutes of custom work it features aren't enough for a certain task.
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Installation and Troubleshooting in Dedicated Web Hosting
You could add the upgrade to any one of the
dedicated servers hosting packages that we offer at any time that you need it. If you need some custom work from our admins as soon as your web server is set up, you'll be able to order the upgrade during the hosting server signup procedure, or if you need something to be carried out later on, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes an hour of work from our administrators on your machine, so in the event that you encounter any issues to install a third-party software or some application gives errors and doesn't work the way it should, our experts can assist you in a very timely manner. If a task takes less than 1 hour, the rest of the time will be available for future tasks and you shall be able to see it inside the billing area. This upgrade is perfect in the event that you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it features.