A 99.9% Server Uptime

We have set up our cloud hosting platform using reliable hardware and significantly customized software. Our system administrators have installed a modified version of SELinux on our physical servers to ensure optimal protection and reliability. We’ve installed a number of anti–DDoS mechanisms coupled with highly effective firewalls to make sure our internal network is unassailable and safe.

All cloud hosting plans include a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our guarantee stays unchanged.

A 99.9% Server Uptime

A 99.9% Network Uptime

Along with our cloud hosting system, we have also built our own internal network in each one of our datacenters. Everything is based on topflight hardware components delivered by Juniper. On top of that, on each and every router, we have put a firewall with an advanced set of rules that will sift all shady requests.

This way, in all our datacenters – in our USA located datacenter, in our United Kingdom located datacenter, in our Finland located datacenter, in our East Europe located datacenter and in our Australia located datacenter, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all web hosting solutions in each and every datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

While we have done pretty much everything to lower all potential risks with our cloud hosting packages and although we provide outstanding tech support, there are cases when the customer is just not pleased with what we are offering. Or he wants to upgrade to a more robust web hosting service, like a virtual private server or even a dedicated hosting server.

This is exactly why we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not fully pleased, we will give you a reimbursement.

A 30–Day Money–Back Guarantee

24/7 Technical Support

If you happen to manage a hosting firm, your tech support engineers are of vital importance. That is the reason why we have diligently selected a very practiced group of technical support engineers, each with lots of years of expertise behind his back. Thanks to them, we offer 24x7 support with all our web hosting services.

And not only that, we offer a 1–hour response time guarantee. All customer service inquiries are answered in under 60 minutes and our average response time is less than 20 minutes!

24/7 Technical Support