Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour reaction guarantee with all our cloud hosting packages, which means that every single help question you submit is going to be responded to in only sixty minutes maximum. Our support company members have been trained to rapidly overcome any case and to offer you detailed information on any concern that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Our support service is provided by a team of educated professionals who’re prepared to react to your request as fast as possible. You can easily get hold of the tech support team crew by starting a help support ticket from your Site Control Panel or by sending us an email. On working days, you can also call us on the telephone or use the online chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • Cloud Hosting Services - has incorporated a substantial information base into the Control Panel so as to get hold of valuable step–by–step directions at any time. Each area of the Control Panel features its own contextual help area presenting a group of how–to posts. We have also organized video lessons to give you a much better visual representation of the correct way to accomplish any given activity.