Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • You will find nearly all the answers to your questions in the intuitive Help Center section incorporated into our Site Control Panel. It offers an ever–enlarging knowledgebase with regularly asked questions and exhaustive how–to articles prepared by our competent technical support team.

  • Top quality support service
  • How–To Videos

  • For all of you who would rather find out how to tackle a regularly experienced problem by watching a video tutorial, we’ve added a collection of video tutorials to our Site Control Panel. All the educational videos are concise and simple to follow. They offer you visual demonstrations of various site administration operations.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24–7 technical support service and come with a 60–minute ticket response guarantee. Our capable technicians will be available around the clock and will sort out any issue that you may possibly encounter within maximum one hour after the customer support ticket submission. In most cases, an answer will be provided to you within twenty minutes.