1 hour ticket response
Timeliness is our foremost objective and this is the reason why we have a team of knowledgeable tech support engineers who are prepared to offer a swift response to any question that you might possibly have. Simply open your client support ticket from your Site Control Panel and we’ll reply back to you within 1 hour in the worst case scenario. Actually, we strive hard and aim for a 20–minute support ticket response time.
An Excellent Support Service
We have a team of web hosting support professionals who are prepared to reply to all your requests every time you require assistance. The vast majority of our client support team members have several years of experience in the cloud hosting sector, which implies that you can constantly rely on quick and accurate answers to your concerns.
A User–Friendly Help Center
To help you find a quick hint on how to use a given feature, we have incorporated a truly intuitive Help section in your Site Control Panel. You can browse through a huge selection of web hosting account management articles and website management articles, explore our F.A.Q. database or check our step–by–step video tutorials.
