Assistance Channels

  • 1 hour ticket response time
  • A one hour Inquiry Reply Guarantee

  • Our group of techs will do their best to respond to your help inquiries within less than 1 hour. If, however, the situation you have experienced demands assistance from the Administrators’ =Department,= we’ll address the ticket to the administrator in charge and will write a comment to let you know.

  • Top quality support service
  • Expert Client Help And Support Service

  • We’ll be working for you 24x7x365 to deliver guidance and client support and also to aid you with any issue that you could possibly encounter whilst taking care of your virtual server. We can help you with all pre–installed software applications, such as your OS, server admin panel (with regards to the VPS type) and the Site Control Panel designed completely by our developers.

  • Intuitive help center
  • An Informative Help Section

  • In the Site Control Panel that is provided cost–free with your virtual server, you will discover a useful Help zone, incorporating all you need to be informed on when organizing your sites and apps. We have integrated a wide range of how–to articles and reviews and video guides that display the basic web site maintenance responsibilities in an easy–to–understand manner.